Terms of Use
Last updated August 25, 2026
Auction Rise, LLC
Effective: August 25, 2026
1. About these Terms
These Terms of Use ("Terms") are a legal agreement between you and Auction Rise, Inc, a Texas corporation with its principal place of business in Dallas, Texas ("Platform Rise," "we," "us," or "our").
These Terms govern your access to and use of our marketing and informational websites — platform-rise.com, auction-rise.com, and title-rise.com, together with any subdomains and pages we operate for marketing and informational purposes (collectively, the "Sites").
What these Terms do not cover. The Sites do not include, and these Terms do not govern, our software products or any password-protected environment — including the Auction Rise platform at app.auction-rise.com, the Title Rise application, and any dealer portal (collectively, the "app.auction-rise.com, the Title Rise application, and any dealer portal (collectively, the "Services"). Access to and use of the Services is governed by a separate subscription agreement, order form, or application terms of service between Platform Rise and the customer, together with the privacy notice applicable to those Services. If there is a conflict between these Terms and the agreement governing the Services, that agreement controls with respect to the Services.
2. Acceptance of these Terms
By accessing or using the Sites, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not access or use the Sites.
If you are using the Sites on behalf of a company, auction, dealership, or other organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.
3. Eligibility
The Sites are intended for business users who are at least 18 years old. The Sites are not directed to children, and we do not knowingly collect information from children. By using the Sites, you represent that you are at least 18 and are not barred from using them under any applicable law.
4. Permission to use the Sites
Subject to your compliance with these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and view the Sites for your own internal business or personal informational purposes.
You may print or download a reasonable number of pages for internal reference, provided you do not remove any copyright, trademark, or other proprietary notices.
This license does not include any right to resell, republish, or commercially exploit the Sites or their contents.
5. Acceptable use
You agree that you will not, and will not permit any other person to:
- Use the Sites in violation of any applicable law, regulation, or third-party right;
- Access, scrape, crawl, harvest, index, or copy content from the Sites by automated means (including bots, spiders, scrapers, or headless browsers), except that we permit well-behaved search-engine crawlers that honor the directives in our robots.txt file;robots.txt file;
- Use content from the Sites to train, fine-tune, evaluate, ground, or otherwise develop any machine learning or artificial intelligence model or system, without our prior written permission. We expressly reserve all rights in the content of the Sites for text and data mining and for AI training, including any reservation permitted under Article 4(3) of EU Directive 2019/790 and comparable laws;
- Attempt to gain unauthorized access to the Sites, any Services, any account, or any of our systems or networks, or bypass any access control, rate limit, or security measure;
- Probe, scan, or test the vulnerability of the Sites or conduct any penetration test, load test, or security assessment without our prior written authorization;
- Introduce any virus, malware, or other harmful code, or take any action that imposes an unreasonable load on our infrastructure or interferes with the proper working of the Sites;
- Reverse engineer, decompile, or disassemble any portion of the Sites, or attempt to derive source code, except to the extent this restriction is prohibited by applicable law;
- Frame, mirror, or use meta tags, hidden text, or other means to exploit our name, trademarks, or content;
- Submit false, misleading, or fraudulent information through any form on the Sites, or impersonate any person or organization;
- Use the Sites to send unsolicited communications, advertising, or solicitations to us or to any other person.
We may investigate any suspected violation and may suspend or block access to the Sites, in whole or in part, at any time and without notice.
6. Intellectual property
The Sites and all content on them — including text, graphics, logos, images, video, page layouts, product descriptions, documentation, and the selection, arrangement, and design of the foregoing — are owned by Platform Rise or our licensors and are protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.
Platform Rise, Auction Rise, Title Rise, and our associated logos are trademarks or service marks of Auction Rise, LLC You may not use them without our prior written permission, except in a nominative, truthful reference to our company or products that does not imply sponsorship or endorsement.
All rights not expressly granted in these Terms are reserved.
7. Forms, demo requests, and communications
The Sites let you contact us, request a demo or walkthrough, book time on our calendar, and request early access to products. When you do:
- You agree to provide accurate, current, and complete information;
- You authorize us to contact you by email at the address you supply, and — if you provide a phone number — by voice call to that number, in order to respond to your request and to follow up about our products and services;
- Text messages and automated calls. We will send you SMS/text messages or place autodialed or prerecorded calls only where you have given separate express written consent (for example, by checking the consent box on the form where it is offered). Message and data rates may apply. You may revoke that consent at any time by replying STOP to a text, telling us on a call, or writing to [privacy@platform-rise.com];
- You may opt out of marketing emails at any time using the unsubscribe link in those emails or by writing to [privacy@platform-rise.com]. We may still send you transactional or relationship messages, such as replies to your inquiry;
- Submitting a request does not create any obligation for us to provide a demo, grant access, enter into an agreement, or provide any product or service.
Our scheduling links are operated by a third-party provider; your use of that provider is subject to its own terms and privacy notice.
8. Feedback and submissions
If you send us ideas, suggestions, feature requests, comments, or other feedback about our company, the Sites, or our products ("Feedback"), you grant Platform Rise a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, and otherwise exploit that Feedback for any purpose, without any obligation of compensation, attribution, or confidentiality. Please do not send us any information you consider confidential or proprietary.
9. Early access, beta programs, and previews
Some products or features described on the Sites — including Title Rise — may be offered on an early access, beta, preview, or pilot basis. Any such product or feature is provided as is, may change materially or be discontinued at any time, may contain errors, and is not guaranteed to become generally available. Participation in any early access or beta program is subject to a separate agreement.
10. Informational content; no professional advice
Content on the Sites is provided for general informational purposes only.
Title, registration, and compliance information is not legal advice. Materials describing title defects, remediation steps, forms, jurisdictions, timelines, brands, liens, odometer disclosures, or related topics are general descriptions of our software's capabilities and of common industry practice. They are not legal, regulatory, tax, or compliance advice, are not a substitute for advice from a qualified professional, and may not reflect the current requirements of any particular state, DMV, or titling authority. Title and registration requirements vary by jurisdiction and change frequently. You are solely responsible for determining what applies to your transactions and for complying with all applicable laws, including federal and state motor vehicle, odometer disclosure, title, lien, and consumer protection requirements. Do not act or refrain from acting based on content on the Sites without seeking appropriate professional advice.
Forward-looking statements. Descriptions of product roadmaps, planned capabilities, certifications in progress (including any statement that a security audit or certification such as SOC 2 is "in progress"), performance figures, and expected benefits reflect our current expectations. They are not commitments, guarantees, or warranties, and actual results and timelines may differ.
11. Third-party sites and content
The Sites contain links to third-party websites, social media pages, scheduling tools, and other resources that we do not control. We provide those links for convenience only. We are not responsible for the content, products, policies, security, or practices of any third party, and a link is not an endorsement. Your dealings with any third party are solely between you and that third party.
12. Availability and changes to the Sites
We may change, suspend, limit, or discontinue the Sites or any part of them, and may modify or remove any content, at any time, without notice and without liability to you. We do not guarantee that the Sites will be available, uninterrupted, error-free, or secure.
13. Termination
We may suspend or terminate your access to the Sites at any time, with or without cause and with or without notice, including if we believe you have violated these Terms. Upon termination, the license granted in Section 4 ends immediately and you must stop accessing the Sites. Sections identified in Section 22 survive.
14. Accessibility
We want the Sites to be usable by everyone, and we work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter a barrier or need information in an alternative format, contact us at [accessibility@platform-rise.com] and we will work with you to provide the information or transaction you are seeking.
15. Disclaimer of warranties
THE SITES AND ALL CONTENT ON THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, PLATFORM RISE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
WE MAKE NO WARRANTY THAT THE SITES OR THEIR CONTENT WILL BE ACCURATE, COMPLETE, CURRENT, RELIABLE, UNINTERRUPTED, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECT WILL BE CORRECTED.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
16. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PLATFORM RISE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SITES — WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITES WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100).
THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
Nothing in these Terms limits liability that cannot be limited under applicable law. Nothing in these Terms limits the rights or remedies of a customer under a separate agreement governing the Services.
17. Indemnification
You agree to defend, indemnify, and hold harmless Platform Rise and its officers, directors, employees, and agents from and against any claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Sites; (b) your violation of these Terms; (c) your violation of any law or third-party right; or (d) any content or information you submit through the Sites. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense.
18. Copyright complaints
REVIEW NOTE — DELETE BEFORE PUBLISHING: Note for review:Note for review: the Sites host no user-generated content, so DMCA safe-harbor protection is not needed. You can either (a) keep this section and complete it properly — which requires designating an agent with the U.S. Copyright Office (name, physical address, phone, and email; registration and biennial renewal fee required) — or (b) delete this section entirely and rely on Section 24 for contact. Do not keep a half-complete DMCA section, which signals a safe harbor you do not have.
If you believe content on the Sites infringes your copyright, please send a notice under the Digital Millennium Copyright Act to our designated agent:
Auction Rise, Inc
Attn: Legal
2701 State St
Dallas, TX 75204
Email: legal@platform-rise.com
Your notice must include: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the material claimed to be infringing and its location; (d) your contact information; (e) a statement that you have a good-faith belief the use is not authorized; and (f) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
If material you posted was removed, you may submit a counter-notification containing the elements required by 17 U.S.C. § 512(g)(3). We terminate, in appropriate circumstances, the access of anyone we determine to be a repeat infringer.
19. Governing law and venue
These Terms and any dispute arising out of or relating to them or the Sites are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 20, you and Platform Rise agree that the state and federal courts located in Dallas County, Texas have exclusive jurisdiction and venue over any dispute, and each party consents to personal jurisdiction there and waives any objection based on inconvenient forum.
20. Dispute resolution
Informal resolution first. Before filing any claim, you agree to contact us at [legal@platform-rise.com] with a written description of the dispute, your contact information, and the relief you seek, and to attempt in good faith to resolve it for at least 30 days.
Binding arbitration. If the dispute is not resolved, any dispute arising out of or relating to these Terms or the Sites will be resolved by final and binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, in Dallas County, Texas or by videoconference. The Federal Arbitration Act governs the interpretation and enforcement of this section. Judgment on the award may be entered in any court of competent jurisdiction.
Delegation. The arbitrator has exclusive authority to resolve any dispute about the interpretation, applicability, enforceability, or formation of this arbitration agreement, including whether a claim is subject to arbitration — except that a court decides any challenge to the class action waiver below.
Fees. Each party bears its own attorneys' fees and its share of arbitration fees as allocated by the applicable AAA rules, except where applicable law or the arbitrator's award provides otherwise.
Opt-out. You may opt out of this Section 20 by emailing [legal@platform-rise.com] with the subject "Arbitration Opt-Out" within 30 days of first accepting these Terms. Opting out does not affect any other provision.
Exceptions. Either party may bring an individual action in small claims court, and either party may seek injunctive or other equitable relief in court to protect its intellectual property or to address unauthorized access to its systems.
Class action waiver. YOU AND PLATFORM RISE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this class action waiver is held unenforceable as to any claim, that claim — and only that claim — must proceed in court under Section 19, and the remainder of this Section 20 continues to apply to all other claims.
21. Changes to these Terms
We may update these Terms from time to time. When we do, we will post the revised Terms here and update the "Last updated" date.
For material changes, we will provide reasonable advance notice — such as a notice on the Sites — before the changes take effect. Changes do not apply retroactively to any dispute that arose before the effective date of the change. Your continued use of the Sites after the effective date means you accept the revised Terms. If you do not agree, stop using the Sites.
22. General
Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Platform Rise regarding the Sites and supersede any prior agreements on that subject.
Electronic communications and notices. You consent to receive communications and notices from us electronically, including by email and by posting on the Sites, and you agree that these satisfy any legal requirement that a communication be in writing. Legal notices to Platform Rise must be sent to the address in Section 24 with a copy to [legal@platform-rise.com].
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full force.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign them without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.
Relationship. Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and Platform Rise.
No third-party beneficiaries. These Terms do not confer rights on any third party.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control.
Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country or on any list that would make your use of the Sites unlawful under U.S. export control or sanctions laws.
Survival. Sections 5, 6, 7, 8, 10, 11, and 13 through 24 survive any termination of these Terms.
23. How to accept these Terms
By using the Sites, submitting any form, or booking a meeting with us, you acknowledge that you have read and agree to these Terms and the Privacy Policy.
24. Contact us
Questions about these Terms:
Auction Rise, Inc
Attn: Legal
2701 State St
Dallas, TX 75204
Email: legal@platform-rise.com